All doors supplied by Leeds Plywood & Doors Ltd, hereafter referred to as LPD (except those doors expressly excluded from this guarantee by LPD, effective as at 1st November 2004) are guaranteed by LPD for ten years from date of delivery, and at that time, to be of good material and workmanship and to be free of defects which would render said doors unserviceable and/or unfit for the ordinary, recommended use.

This guarantee is made to the original purchaser only and does not extend to subsequent purchasers during the period of this warranty.

If at the time a door delivery is received, said door(s) are found to have a defect(s) which can reasonably be discovered by inspection of each door, the receiver of the door(s) must, prior to hanging or fitting, and within 3 days, send written notice of said discovered defect(s) to LPD. All doors should be fully inspected prior to altering or fitting - any work undertaken on the door shall constitute acceptance.

If a fault rather than defect develops after the door is fitted, written notice of said fault(s) must be sent to LPD within ten years from date of delivery.

No claim will be honoured unless an authorised representative of LPD performs a site inspection (at the discretion of the company).

If guaranteed doors are found to contain defects/faults as stated herein, LPD, at our option will either, repair defective/faulty door(s), furnish purchaser with replacement door(s) or refund to the current owner the amount the original purchaser paid LPD for the returned defective/faulty door(s). This guarantee does not cover any other charges incurred such as labour for removal of defective door, rehanging of new and/or replacement door, transportation to and from site or reimbursement for any other work/service not originally supplied by LPD.

LIMITATIONS AND EXCLUSIONS

1. Unsatisfactory service or appearance caused by failure to follow the "Handling/Finishing/Installation" instructions set out herein or similarly in the alternative contained within the door packaging are excluded from this guarantee.
2. Natural variations in the colour or texture of wood are not to be considered as defects.
3. Warp/bow/cup/twist (as set out in the relevant British Standard) shall not be considered a defect unless it exceeds 1/4 inch (6.35mm) in the plane of the door itself. Warp is any distortion in the door itself and does not refer to the relationship of the door to the frame or jamb in which it is hung.
4. When measuring the amount of warp in a door, the following method shall be used: bow, cup or twist shall be measured by placing a straight-edge on the suspected concave face of the door at any angle (i.e. diagonally, horizontally, vertically), with the door in its installed position. The measurement of bow, cup and twist shall be made at the point of maximum distance between the bottom of the straight edge and the face of the door. Shrinkage/swelling shall not be considered as a defect.
5. The guarantee on Double Glazed Units is restricted to 5 years
6. All the following doors are excluded from this guarantee:
   • i. All Knotty Pine doors and Door Blanks.
   • ii. All non-stock/special doors, which fall outside of the usual LPD standard stock size profile (i.e. special orders).
   • iii. All doors that are improperly hung or do not swing freely.
   • iv. Normal wear and tear including wear through of finish.
   • v. The appearance of any door with non-factory applied high gloss finish.
   • vi. All doors stored on sites other than the properly prepared storage areas/warehouses of LPD’s client/customer, other than for reasons of satisfying the relevant paragraphs of the Handling, Finishing and Installation category set out below.
   • vii. All doors not supplied finished by or not finished prior to installation.
   • viii. Any product treated with a water based finish.
   • ix. All exterior doors where there is inadequate overhead protection.
   • x. Any installation LPD deems structurally unstable - this will be noted in writing by LPD.
7. LPD shall not be liable for any doors repaired, returned or replaced without prior consent by LPD.